As the winter months get closer, we begin to worry about fuel bills. At Monmouthshire Citizens Advice we regularly see people who want information and advice on managing their fuel bills and getting the financial support they are entitled to. Below is information on how to get the best deal from your energy provider and make homes more energy efficient.
CHECK you are getting the best deal from your energy supplier.
Ask about the different tariffs and discounts such as managing your account on line, choosing dual fuel and paying by direct debit.
Read your meter regularly and check your bills to make sure you know how much energy you’re using and that you are paying the right amount.
Annually your supplier will tell you which tariff is cheapest for you.
CHECK you’re getting all the benefits and help you are entitled to.
If you’ve reached state pension age you may get Winter Fuel payment to help with heating costs.
Some people receiving certain benefits can also get a Cold Weather payment of £25 if the temperature drops below freezing in their area for 7 days in a row. Check if you qualify.
Warm Home Discount scheme is a government scheme where energy suppliers give rebates to households on certain benefits. Contact your energy supplier directly to see if you qualify for this help.
If you are a pensioner, disabled or chronically sick, you can sign up to your supplier’s Priority Services Register and get extra help and support.
Citizens Advice can help you by carrying out a Benefits check.
SWITCH your supplier – shopping around for an energy supplier could save you up to £300. Visit http://energycompare.citizensadvice.org.uk/ to compare energy prices, or ring Citizens Advice consumer service on 03454 040506. Before you switch, check you will not be charged an exit fee by your current provider. If you have problems switching due to fuel debts, Citizens Advice can help you to negotiate with your supplier.
SAVE – make sure your home is well insulated and energy efficient. Save money and energy by turning off lights, not leaving appliances on standby and only charging laptops and phones when they need it. NEST is a Welsh Government scheme to help households reduce their fuel bills and they can give advice on how to save energy. Contact NEST on 0808 808 2244 or if you are calling from a mobile on 0300 456 2655, or go to www.nestwales.org.uk.
OIL/PROPANE GAS – if you are in a home without mains gas, shop around different fuel suppliers to get the best deal. You could also join a local oil club as bulk buying can mean cheaper prices.
Drop into your local Citizens Advice office or ring our Consumer Advice Service on 03454 040506 for more information.
Citizens Advice
