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3 Circles Care

Do you have a relative who needs care?  3 Circles Care can help!

As a relatively new company in Abergavenny, 3 Circles Care would like to share a little bit about the company with you, the readers.

Heidi Charlton is the Director and Responsible Individual.  She is responsible for ensuring that the company is run in an efficient and ethical manner and that it abides by current legislation.

Heidi was born in Wales but spent many years living in London.  During that period, she worked in Accountancy practice and moved on from that to run her own small bookkeeping company.  Following the death of her mother in 2012 Heidi and her husband moved back to Wales.  It was largely due to the reluctance of Heidi’s father to involve outside agencies in the care of her mother during her latter years that inspired Heidi to set up 3 Circles Care.  She aims to provide the standard of care and consistency of service that she would have wanted for her own mother.

The registered manager of the company is Jane Thomas.  Jane is an experienced manager and has progressed from a care assistant to a registered manager.  Jane has the relevant qualifications required for her post, namely Level 5 QCF in Leadership Health & Social Care (Adults).  Jane has also gained her QCF level 7 in Strategic Management and Leadership.

Heidi and Jane share the same aim:  to provide excellent care.  However, they are aware that staff are human, and they acknowledge that mistakes may be made. They are firm in their belief that any problem will not be “brushed under the carpet,” but will be acknowledged, dealt with, and learned from.

3 Circles Care is fortunate to have built a dedicated, hardworking, closely knit team of Care Assistants.  Every day is different when you work in Care, but one thing remains the same: the commitment and dedication of their staff who always aim to make a difference to the lives of their service users.  Ensuring that their service users and their families feel safe, respected and confident in the quality of care provided is all in a day’s work for the management and staff of 3 Circles Care.

Heidi and Jane realise that this is only possible when their carers feel valued and supported themselves. They listen to their staff, and always try to implement any suggestions they may make which will make their lives better and easier and improve the level of service which 3 Circles Care can offer.

If you think that 3 Circles Care can help you or your family, then please give us a call on:

01873 269 273

Or email us:


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